Moving between London and France a real headache? What are the pitfalls to avoid? What are the good practices to adopt? The My Truck to Share team gives you some good advice and accompanies you through the process. First of all, it is essential to clearly define the tasks incumbent on the removal company and/or the client. By taking the time to understand the distribution of roles you will avoid many disappointments when the time comes.

At the client's expense? At the mover's expense?

The key to making sure your move goes smoothly is to prepare for it beforehand. In order to best evaluate your needs, the removal company that you will call upon will have to accompany you throughout the process. The first step will be to estimate together the volumes you wish to move between London and France. You will then need to assess the number of boxes, luggage, furniture and household appliances. In a second step, and always in agreement, you will have to determine the precise nature of the handling. To carry out this preparation work it will be important to take into account the pick-up AND delivery addresses. You will then detail at both addresses: the floors, the presence of a functional lift, the appearance of the common areas, the question of parking and finally the need or not for an assembly / dismantling service. In this crucial stage, the customer will have to provide as much information as possible and notify the service provider in the event of a significant change.

Moving London-France, D-Day

On D-Day it is up to the moving company to step in and make sure that everything runs smoothly. Operations which have been previously specified in the special conditions of the contract. It remains to remind you that the removal company is not responsible, unless otherwise agreed, for all tasks not specified in the contract for your London-France move. Please note that a removal company cannot subcontract its activity on its own initiative. However, it is common for this type of practice to be included in the contract. In this case, the initial service provider must inform the customer at least 48 hours before the pick-up date. The client may then decide to withdraw from the contract. Finally, it should be noted that in the case of subcontracting, the initial service provider remains solely responsible for any shortcomings.

> Further information: Recommendation 16-01 "Removal contracts, furniture storage and self-service storage", 24 March 2016

Do you want to move between France and London cheaper and with confidence?